SHIPPING AND DELIVERY POLICY


1. DELIVERY AREAS

Aesthetic Options currently delivers throughout South Africa.


2. PROCESSING TIMES

Orders are typically processed within 1–3 business days after payment confirmation.


Orders placed on weekends or public holidays will be processed on the next business day.


3. DELIVERY TIMES

Major Centres: 2–5 business days

Regional Areas: 3–7 business days

Remote Areas: 5–10 business days


Delivery times are estimates and may vary.


4. SHIPPING FEES

Shipping charges will be calculated and displayed during checkout.


Free shipping promotions may be offered from time to time.


5. ORDER TRACKING

Where available, customers will receive shipment tracking information via email or SMS.


6. DELIVERY ISSUES

Customers must notify Aesthetic Options within 48 hours of receiving an incorrect, damaged or incomplete order.


7. RISK AND OWNERSHIP

Ownership of products passes to the customer upon full payment.


Risk passes to the customer upon delivery.